Refunds

Please request your refund using the email maisaolive@hotmail.com

Only accepted within 14 days from delivery date.

Once we receive and inspect your return, we will notify you of the status of your refund.

If approved, your refund will be processed to the original method of payment within 5-7 business days. Please note that it may take an additional 2-5 business days for the refund to appear in your account, depending on your financial institution.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. If you received a damaged, defective, or incorrect item, we will provide a prepaid shipping label for your return. Please contact us using the e mail maisaolive@hotmail.com